20 February 2009

More cuts at Asda - the end of the long tail?

It's that time of year again. Time to clear away the cobwebs in anticipation of brighter days. We're clearing more than cobwebs at the moment - institutions have been wiped away too. This has been threatening for a number of brands - particularly in financial services, motor and retail. Packaged goods looked on from the sidelines as grocers continued apace - we all need food and toiletries after all. Now it seems this may have been a little premature.

Asda is cutting some 30% of lines, from 10 key categories, reducing the previously fashionable long tail. Removing duplication where possible will cut handling costs and make more space for key value items. I have long been an advocate of reducing the number of indistinguishable product lines. When I go into a supermarket I am overwhelmed by the apparent choice. But it isn't really choice. Who needs to choose between 30 types of soft white thin-sliced bread? I am too busy and the decision isn't important enough for the time it takes to scan the shelves for something suitable. So I don't actively look and select, I go into closed mode and grab one I've bought before. A smaller selection puts the focus on products with real, distinguishable differences, gets shoppers back out of auto-pilot and forces us all to raise our game in product development and positioning. To those who do this best, the reward will be bigger market share from a smaller range. Amen.

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